Immediate license delivery via PayPal / credit card
PaperOffice TEAM & TEAM COMPLETE
Exclusively for commercial use
Optionally as a purchase or annual license
Immediate license delivery via PayPal / credit card
PaperOffice Dedicated Server
All the advantages of a cloud with your own database server optimized for PaperOffice
Fully configured, managed by us and ready for use within 72 hours
Hosted in the high security data center of Strato AG / Berlin / Germany
PaperOffice Instantsupport
If the monthly allotment of PaperOffice PLUS is exhausted or you need services which are not included
Available for all PaperOffice versions
Support units for flexible use
Support for third-party providers and third-party software from the PaperOffice support team
PaperOffice PLUS
All monthly release updates
All annual new versions
Personal support by phone and Teamviewer
Online-based appointment booking for support appointments
Use of PaperOffice OnlineServices
PaperOffice SLA
Exclusively for commercial use
Guaranteed response times
Direct telephone extension to PaperOffice Support
Training, coaching, process solutions
Support for third-party providers and third-party software from the PaperOffice support team
PaperOffice HOME
Purchase license with 6 months PaperOffice PLUS included
1 license, valid for 1 user account
Expandable to up to 10 licenses per database, corresponds to a maximum of 10 simultaneous users
PaperOffice PLUS for 6 months included free of charge, thereafter optional monthly with annual payment
Make a choice
I have a discount code
Discount code active and valid until
PaperOffice HOME COMPLETE
Annual license with permanently free PaperOffice PLUS
1 license, valid for 1 user account
Expandable to up to 10 licenses per database, corresponds to a maximum of 10 simultaneous users
PaperOffice PLUS permanently included free of charge
PaperOffice TEAM
Purchase license with 6 months PaperOffice PLUS included
1 license, valid for 1 user account
Expandable to up to 100 licenses per database, corresponds to a maximum of 100 simultaneous users
Own MariaDB / MySQL database server, local / local network / cloud-based / hybrid
Supports database servers for offline use
PaperOffice PLUS 6 months included free of charge, thereafter optional monthly with annual payment
Make a choice
I have a discount code
Discount code active and valid until
PaperOffice TEAM COMPLETE
Annual license with permanently free PaperOffice PLUS and private cloud server with 3 TB
Including 5 licenses for 5 user accounts, each additional license monthly with annual payment
Expandable to up to 100 licenses per database, corresponds to a maximum of 100 simultaneous users
Including private cloud server for more than 4 million document pages and 30 TB of automatic data backup
Get started right away thanks to included installation, setup and training by phone and Teamviewer
PaperOffice PLUS permanently included free of charge
Dedicated server "PRO" including 5TB data backup
Carefree managed and administered by the PaperOffice TechTeam
2x 1,000GB SSD (RAID1), 16GB RAM (for over 1 million document pages), Intel XEON E3 8 cores
Connection up to 500Mbit, 5 automatic backups daily
Data center Strato AG Berlin Germany
PaperOffice SmartFirewall for maximum security
Up to 40% cheaper than a comparable server in your company(Acquisition, administration, backup, maintenance, UPS, electricity etc.)with better security, protection and performance(Hardware failure, power failure, internet failure, theft, manipulation, fire etc.)
Make a choice
Dedicated server "MAX" including 30TB data backup
Like Dedicated Server PRO but with maximum performance
Intel XEON E5-2680 16 cores +100%
2x 3.000GB SSD RAID1 (for over 4 million document pages), 40GB RAM +200%
Connection up to 1,000Mbit +100%
10 automatic backups daily +100%
Up to 60% cheaper than a comparable server in your company(Acquisition, administration, backup, maintenance, UPS, electricity etc.)with better security, protection and performance(Hardware failure, power failure, internet failure, theft, manipulation, fire etc.)
Basis: Valid up to support level 2
Examples:
PaperOffice is blocked by my antivirus
I would like to export my invoice for DATEV
I need help learning in documents
Extensive support / callback from the support team
Support via Teamviewer or Google Meeting
Make a choice
Extended: Valid up to support level 3 and 4
Examples:
I'm having problems with the database
I need help with REGEX creation
I need help setting up the PaperOffice API
I have problems with my NAS device
Price per support unit, maximum 30min
Extensive support / callback from the support team
Support via Teamviewer or Google Meeting
PaperOffice PLUS The comprehensive care-free package for maximum scope of the program
Extends PaperOffice with all new updates and new versions at no cost
Extends PaperOffice with personal support via telephone and Teamviewer
Extends the quotas for all PaperOffice OnlineServices
NEW: Included for 6 months from license purchase for the perfect start with PaperOffice, after which PaperOffice Plus is automatically deactivated and can be reactivated if required and within 1 year from license purchase.
PaperOffice PLUS The comprehensive care-free package for maximum scope of the program
No activation fee is charged for initial activation ()
Can be canceled at any time and reactivated for a fee
Without
PaperOffice PLUS
With
PaperOffice PLUS
AI and PIA updates Weekly Dynamic updates are carried out automatically when there is an internet connection
Release updates monthly Contains important system updates, new functions, new modules and bug fixes
Version updates Annual Contains the latest core components and frameworks as well as the program basis for all release updates of the year
PaperOffice emergency hotline Includes support by phone and TeamViewer by the PaperOffice support team.
per month
Monday - Friday 12:00 a.m. - 4:00 p.m.
Contact person A PaperOffice support employee will be happy to help you professionally in each support unit and answer all your questions
PaperOffice OnlineServices Includes increased quotas per license for DropPage and DropMail as well as prioritized processing in the PaperOffice Network
PaperOffice SLA upgrade free of charge Includes the option to upgrade to PaperOffice SLA without charging an activation fee
You need your certificate of authenticity for the verification
We have to check your certificate of authenticity and determine whether you can activate PaperOffice PLUS for your license type.
If you have a multiple license, all user accounts are activated.
PaperOffice SLA (Service Level Agreement) The best possible support from a single source with the maximum scope of services
Once activated - always on standby, optionally even on the weekend
Is used automatically as soon as the inclusive contingent of your PaperOffice PLUS has been exhausted or if you use services that are not available in PaperOffice PLUS - you determine the maximum monthly amount yourself
No minimum term or minimum amount - you only pay for what you really use
Service level
1
Service level
2
Service level
3
Base price per month / applies to the entire database with an unlimited number of user accounts
Most elected
One-time activation fee
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All available SLA benefits included
Help and technical support for third-party software / IT / hardware / software (Microsoft Office, etc.)
Additional free PaperOffice PLUS support units for your active PaperOffice PLUS.
+1 Support unit per monthfree
+2 Support unitsper monthfree
+4 Support unitsper monthfree
Guaranteed response times
8 Hours
4 Hours
PaperOffice emergency hotline
Monday - Friday 12:00 a.m. - 4:00 p.m.
Monday - Friday 10:00 a.m. - 8:00 p.m.
Monday - Sunday 8:00 a.m. - 9:00 p.m.
Supporter Training, coaching, technical questions, setting up systems, optimizations, operation, etc.
per 15 min. (Support unit)
per 15 min. (Support unit) -15%
per 15 min. (Support unit) -25%
Senior Advisor Process implementation, workflow optimization, system planning, integration into business processes, etc.